First find out if your orders are downloaded to Teapplix from your Marketplaces: WebConnector Run Without Error but No Orders Are Exported to QuickBooks On the Integration Setup page, select the corresponding Accounts and Customers to ensure Canada orders being successfully exported. Please make sure you turn on multi-currency in your QuickBooks and setup separate Account and Customer (both with Canada currency) for Amazon Canada orders. So even though you only have one US Amazon account, there will be orders with Canada currency. Solution: Amazon now supports one integrated account (in US), but used to also sell to Canada. QuickBooks found an error when parsing the provided XML text stream. On Integration Setup page, pick the right Account and Customer you just setup in QB for those foreign Amazon orders. Redownload QB accounts and items to Teapplix.
Create one Account and one Customer in QB to be used for those foreign orders, and make sure they all use the same foreign currency. Turn on Multi currency in your QB and add the new foreign currency. Solution: This error means we failed to export some orders because they are not in US currency, most likely you are using an integrated Amazon account selling in both US and Canada, or you have just added a new foreign Amazon account The given object ID "" in the field "list id" is invalid. Please first enable multi-currency in your QuickBooks, and then make sure each individule account is set up with the right currency. So you need to setup the Account also using the same currency as the order. If you choose to have Teapplix creates the customer, we will create it with the same currency as the order. When you export these orders, QuickBooks requires the Accounts associate with them to be the same as the Customer. Solution: This error happens mostly because you have orders in non-US currency (such CAD for Canada, EUR for Europe, and GBP for British). QuickBooks error message: The currency of the account must be either in home currency or the transaction currency.
Quickbooks memorized transaction list is invalid update#
Then you can click on the Update action link for that order and adjust the Amazon fee value. And eventually only the order with this issue is left in the Unexported Orders page. But this error is not a blocking error, so your good orders will still be synced to QuickBooks. Unfortunately QuickBooks does not provide the order id with this issue. So QuickBooks recognizes that it is a negative sale and rejects the order. Solution: This error happens when we sync one of your Amazon order, because the Amazon fee value is greater than the selling price of your item. QuickBooks error message: Transaction amount must be positive QuickBooks error message: There was an error when saving a SalesReceipt.
In Teapplix “Integration Setup”, click on the Show Advanced Setting link at the bottom of the page, and click on the button "Download initial data from QuickBooks". If you are integrating with QuickBoosk Online:
To resolve this, you need to follow the instruction below re-download Accounts and Items from QB to Teapplix: Solution: This indicates that a Customer/Account/Item with the same name is inactive or deleted in QuickBooks. The specified record does not exist in the list.” QuickBooks error message: Invalid argument. “Object “x” specified in the request cannot be found.
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